Under name of CET World Series, CET Conference came to Kuwait today. Conference was at JW Marriott Hotel Kuwait and as I can see well prepared. Conference organizer, Dubai based Pinnacle Middle East and their job is organizing knowledge-based conferences, seminars and exhibitions. Its their expertise but before I attend this event, I wanted to see program but program wasn’t available on web or their social media accounts. For see the program, I attend conference venue and finally I found a chance to take a look at conference program. That was the only weak point of conference in my opinion.
Customer Engagement Technology Conference is a platform that connects the major industry players of the region with key decision makers across all sectors to discuss the most cutting edge innovations and upcoming trends that help shape the future of the business customer relationship. The event successfully brings together over 300 participants to discover the latest solutions that enable greater customer experience in various industries.
Customer demands are constantly evolving and will not slow down. To combat this, organisations have been managing digital transformation, seamless omnichannel experiences and embedding the Voice of the Customer into their operations. However, with technology breeding disruptive competitors and greater consumer standards, it is increasingly difficult to maintain pace with customers. This is all making operators connect with customers in new ways on new channels with new products.
If you would like to check their other conferences, you can click here and visit their website. They will organize other events soon in Saudi Arabia and Dubai.